Bountiful Baskets produce bespoke gourmet gift boxes and hampers for all occasions. We hope to make this blog a "fly on the wall" documentary!

Tuesday 25 September 2007

Cheryl Tweedy, Tazmin Outhwaite... Natural Magic Candles - they love 'em!

Then Cheryl Tweedy and Ashley Cole were married the rooms were scented by the Natural Magic Ultimate candle.
Tazmin Outhwaite scented the church with the organic Natural candles.
They're both obviously very impressed with the product!
Bountiful Baskets stock Natural Magic candles as they are an exquisite product, are made from pure vegetable wax and aromatherapy oils and they are the "greenest" candles around. They come in exquisite blends such as lavendar and sweet basil, jasmine or lemongrass.
So, if you want to feel like the glamourous celebrities but on a slightly more affordable scale (the Natural Magic Ultimate Candle costs over £200) then have a look at our website and check out the sensibly priced Natural Magic Candles @ only £29.95!!
The standard size candle burns for 75 hours!

Friday 14 September 2007

Delivery Day Disaster


Christmas is fast approaching, hamper orders are increasing which in turn means deliveries - and lots of them!

Just this week we had a massive order of wine bottles delivered. The delivery guy came and delivered them to our front door in a barrow! Bless him, he did also help to bring them into the office!

The previous week we had a pallate of picnic hampers (with plates, wine glasses etc packed inside - see pic) delivered, this time Mr Delivery man was not so helpful.
We had two options (bearing in mind that "we" at the time were two smallish (in build) ladies and that we were wearing skirts).

1) to climb up onto the wagon and pass the "full" hampers to each other
2) try to persuade the forklift truck operators from Christian Salvesen (just next door) to give us a hand.

We decided option two was in our best interests. Off we went to ask for their assistance - which they very kindly provided.

So thanks to Christian Salvesen for helping to keep our dignity intact.

Friday 7 September 2007

The Case of the Exploding Marmalade

This is my first post, so let's make it light!

Briefly, Bountiful Baskets provide bespoke hampers, gifts etc which are handpacked - to an exceptional standard i might add.

I've just received an email from a customer

Thanks for the delivery of our hamper on Tuesday. I just thought you should know that the courier company that you used broke the Marmalade Jar which spoilt the whole hamper by spilling all over it.

As this was a thank you to ********* for her hard work in helping us we feel quite disappointed by this as your hard work in the preparation and display of your hamper had totally been destroyed.


Great start to the day! Exploding marmalade! How to counteract?

Well, we contacted the courier and basically there is no insurance for this type of breakage - we live and learn! As a goodwill gesture they have offered a free delivery.

I've now just finished packing a little gift for our Client by way of apology.

It's not very often this kind of damage occurs (once in a year) but we do like to keep our customers happy and loyal.